Customs Clearance Services FAQ's

• What is customs clearance? Customs clearance is the process of preparing and submitting the necessary documentation to facilitate the import or export of goods across international borders. This ensures compliance with the destination country's regulations, including import restrictions, tariffs, and safety standards. 

• Why is customs clearance important? It ensures that goods entering or leaving a country comply with all legal requirements, preventing delays, fines, or confiscation.

• What documents are required for customs clearance? Typically, the required documents include a commercial invoice, packing list, bill of lading or airway bill, and any necessary import/export permits or licenses. 

• How long does the customs clearance process take? The duration can vary depending on factors such as the nature of the goods, accuracy of documentation, and the efficiency of the customs authority. It can range from a few hours to several days. 

•  Are there fees associated with customs clearance? Yes, fees may include import duties, taxes (such as VAT), and service charges for customs brokers.

•  Can I handle customs clearance myself, or do I need a customs broker? While it's possible to handle it yourself, many businesses hire customs brokers to navigate the complex regulations and ensure compliance.

•  What is an EORI number, and do I need one? An Economic Operator Registration and Identification (EORI) number is required for businesses importing or exporting goods to or from the UK or EU. It serves as a unique identification number in customs procedures.

• What are commodity codes, and why are they important? Commodity codes classify goods for import and export, determining the duties and taxes applicable. Accurate classification is crucial to ensure correct duty payments. 

• How can I find out if my goods are subject to import restrictions? Consult the customs authority of the destination country or a customs broker to determine if there are any restrictions or special requirements for your goods. 

• What happens if my goods are held by customs? If goods are held, customs may require additional information or documentation. Promptly providing the requested details can help expedite the release process.

If you have any further questions or need assistance with information not covered in our FAQs, please don't hesitate to get in touch. Our team is here to provide you with the answers and support you need.

Contact us today via phone or use our online form—we’re happy to help!